Integro aims to provide patient centric high quality medical care that is effective, appropriate, timely and within a safe environment. Our aim is to prescribe the appropriate licenced or unlicensed medicine, which may include cannabis medicines, to our patients.
We will treat patients and their families with respect, dignity and care to maximise the quality of our patients’ experience and enhancing the quality of life for people with long‐term conditions. We will work in partnership with our patients, their families, carers and existing clinical specialists, involving them in any decision making about their treatment and care where appropriate.
We will be guided by our patients and regulations to ensure we provide the highest quality of service possible. We foster an environment where our team is encouraged to learn, improve and share lessons learned and best practices. We have a comprehensive Governance and Policy Framework that ensures we adhere to all relevant regulations and guidance. These policies are updated regularly and we monitor their effectiveness in delivering high quality patient service.
The foundation of any success we have is trust. Trust between our team and our patients (and their team). Trust between our team and our partners. Trust within our team. We aim to bring our best expertise and experience to everything we do. We will be a reliable part of our patients’ care team and our first priority will be the safety and wellbeing of our patients. We will be transparent, open and unafraid of making changes when we need to improve.
We will actively participate in Patient and Clinical learning and engagement activities in the fields in which we practice.
We will energetically support efforts to increase understanding of the treatments we provide.